There's no point in hiding it, we think Typeform make awesome surveys. At Cucumber we use their forms for all our customer feedback. It's always a bonus when you work with a team that are building a product that you love.

Late last Summer Matt Wynne headed to Barcelona to help the Typeform team practice Behaviour-Driven Development effectively and implement some core techniques to bridge the communication gap between tech and business teams.

Matt caught up with Aida Manna and Gloria Hornero from the Typeform team and asked how other teams can take pointers from their approach. Here's the conversation.

This article was originally published here.

During the last 6 weeks or so, I've had the pleasure to be working on Cucumber Pro with the team at Cucumber Limited. One of the key thing making this such a good experience has been the way we've been working: Mob Programming.

Before you pull a user story into development, it’s crucial to have a conversation to clarify and confirm the acceptance criteria.

Some people do this during their backlog refinement or planning poker sessions. Other teams have a specific three amigos meeting, specification workshop or discovery workshop.

Whatever you call this conversation, many teams find it hard; it’s unstructured, it takes too long and gets boring. The result is they don’t do it regularly or consistently, or maybe they just give up on it entirely.

I’ve discovered a simple, low-tech method for making this conversation short and powerfully productive. I call it Example Mapping.

This article was first published for the Excelian Spark Magazine.

Introduction​

Developing custom software to support business processes can be a costly affair. Developers often make mistakes because they misunderstand the business requirements. This results in defects that usually go unnoticed until the software has been implemented, which leads to expensive and time-consuming rework, and ultimately causes the software to be delivered late and over budget.

When the software is finally delivered, often the world has moved on, and the software is already out of date.

Behaviour-Driven Development (BDD) is a collaborative approach to software development that bridges the communication gap between business and IT. BDD helps teams communicate requirements with more precision, discover defects early and produce software that remains maintainable over time. The BDD approach enhances agile methodologies such as Scrum or Kanban.

Dan North mentioned at one point in the CukeUp 2015 panel yesterday the notion in theology of a community being a "bounded set." Since Tom Stuart had been gracious enough to invite me to participate in the panel, towards the end of the session I joined the panel so I could expand on Dan's comment. I pointed out that the same theology also talks about the notion of a community being a "centered set." To me, this is what BDD really is: A centered set, rather than a bounded set. In other words, _BDD is a centered community, rather than a bounded community.

It's been 11 years since Dan introduced BDD to me while we were working together at ThoughtWorks, and 9 years since he published the article Introducing BDD.

BDD has evolved a lot in the past decade. Dan's article is still a great read, but when I visit organisations who try to adopt BDD I see a lot of recurring problems. Many people still think BDD is a tool. Many people still think it's about testing. BDD is still poorly understood and frequently misappropriated.

Moreover, we know a lot more about what works and what doesn't work a decade later.

It's time to redefine what BDD is.

Is your team using Cucumber like this?

Fantastic! I hope you're reaping some benefits from that. But you can do better!

According to E. F. Schumacher, there are only two kinds of problems in the world:

• Divergent problems
• Convergent problems

Choosing a new car is a convergent problem. You only need one new car. There are lots of options, and the solution is to whittle down those options until you've found one that meets your needs. Once you're there, problem solved.

If you've never bough a car before, you'll need to research all the different options available. You might also want to consider alternative modes of transport - why do you even need a car? Could you make do with a bicycle or public transport? This is an example of divergent thinking.

Cucumber is a simple tool. It takes phrases written in plain language, finds snippets of code that match those phrases, runs them, and tells you whether they threw an error.

How you organise the code that Cucumber finds, is up to you.

What you get that code to do, is up to you.

If your Cucumber suite is slow, or hard to maintain, that's because the code you've asked Cucumber to run is too slow, or too complex.

At CukeUp London the 3rd of April I gave a presentation of Cucumber Ltd - the company Matt, Julien and I have started. This post explains why we started the company, and how it will benefit you.